Returns & Exchanges

At OWR, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with absolute care.

1

Initiate Your Request

Log into your OWR account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Place the original items, including all designer tags and packaging, into the shipping box and include your printed return slip inside.

3

Ship It Back

Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing